A small fee will be charged for replacement passes. Stolen or lost passes should be reported to us. Some animals may not be available during inclement weather. The zoo reserves the right to close early when temperatures are below 50 degrees or due to heavy precipitation.
A Reminder to Members
As we near the new season, members should be mindful of the following:
► Zoo Member card holders must present member pass at the time of entry or admission fees will be required
► Member passes are valid for the person pictured on the card only
► Show Membership card before any purchases to receive member discount
► Zoo Member card is not valid for entry to special events requiring an event ticket like Boo at the Zoo
► Zoo membership is non-transferable, non-refundable, and revocable
► Replacement / Lost Card fee: $5
We can't wait to see you at the Zoo!
No, your membership card is only valid for the person listed on the card. Membership cards contain your name and photograph and must be presented to enter the zoo or receive discounts.
Yes, but you will need to present your photo ID and receive a free one-time courtesy look up. The courtesy look up applies to zoo entry only; no member discounts can be applied without a card.
You can present a photo id and request a replacement card for $5 at the Gift Shop.
Yes, at participating zoos. Check the reciprocal page for a list of zoos that offer benefits for Brights Zoo members. The list continues to grow and will be updated throughout the year. Most participating zoos offer a 50% discount toward admission for our members.